Privacy policy

This privacy policy explains how HLF Packaging collects, uses, and protects information submitted through this website, email, RFQ forms, and project communication channels.

We may collect contact details, company information, shipping destination, project requirements, product dimensions, target quantity, artwork status, reference links, uploaded files, and messages related to custom paper packaging or printed paper product projects.

Files such as logos, artwork, dielines, product photos, sample photos, drawings, PDFs, AI, SVG, DXF, ZIP files, and videos are used for quotation, factory review, sample planning, and production communication. We do not publicly disclose client files, branded materials, shipment labels, or finished confidential projects without permission.

We use submitted information to review feasibility, recommend packaging structures, prepare quotes, plan samples or proofing, communicate project questions, arrange payment and shipping, and improve B2B inquiry handling.

We may use Shopify, email providers, payment providers, file storage, translation tools, workflow tools, logistics providers, and factory operations systems to process inquiries and orders. These tools are used only as needed to support the project workflow.

To request access, correction, or deletion of your submitted information, contact us at admin@hlfpackaging.com. Some information may need to be retained for quotation records, legal compliance, payment records, dispute handling, or production traceability.